ORDER CANCELLATION

BESPOKE CUSTOM ORDERS

It is not possible to cancel a bespoke, custom order, as the item is made to the customers specific requirements and therefore makes the item unsuitable for resale by us the retailer.

ORDER CANCELLATION

If you wish to cancel your order, please email us before we have dispatched your order. Once the order has been dispatched we will not be able to cancel the order.

For further information please contact us at squirrels@squirrelprints.co.uk

REFUNDS

We always hope that our customers are satisfied with their purchases. If you find that you are not happy with our product, please send it back in the condition that you received it.

FABRIC / FABRIC BOLTS

Please inform us of any defects within 3 days of receiving an item.

We will only refund items in their original state and have not been cut, treated or processed.

SEWN ITEMS/PRODUCTS

We will only refund sewn goods and items that are in their original state and have not been worn or damaged by use.

We will refund the full amount for the item. But we cannot refund the postage costs.

Please return the item within 14 days of receiving it.

We will process the refund within 14 days of receipt of the goods.

For more information please feel free to contact us at squirrels@squirrelprints.co.uk